Community Support

Community Support

Below is a list of organisations offering help and support to the local community.

If you would like to volunteer at this difficult time to help our vulnerable members of the community, please contact Community Action Network

Christchurch Community Partnership, The Amber Team at Christchurch Medical Practice and Dan Lucas, Town Clerk, Christchurch Town Council have put together a list that may be helpful to you at this difficult time.  Information has been gathered from social media and by contacting local links and companies. It is not an exhaustive list, companies have been called on the list to verify them.

There are many local businesses that are trying to find ways to adapt to the current situation. It is suggested that you also ask the local shops and services that you already use and trust if they are offering any delivery or collection services.

Also, please be vigilant when using the internet or shopping online, Dorset Police have warned there is an increase cybercrime and fraud relating to Covid19, be careful when opening emails and if possible use a credit card when purchasing goods as most major credit card providers insure online purchases.

Please ensure you get a price quoted over the phone before committing to anything.

This page is updated on a regular basis. If you discover any problems or anomolies then please notify us via our Contact Us page.

Would you like to offer to help during the Coronavirus Crisis?

Community Action Network are coordinating support for anyone that wishes to offer their help locally. To put yourself forward to volunteer please click on the link above and someone will be in touch in the next 5 working days.

Careline – BCP Council

If you have a postcode starting with BH, BCP Council offer 24 hour support at the touch of a button. Peace of mind for you and your loved ones.
For expert help and advice, with no hard sell, call their friendly team on 01202 452795 or complete the enquiry form

If you find you are unable to arrange your shopping or meals using this list or other resources, please contact the below services;

Bournemouth, Christchurch and Poole Council Tax payers call Care Direct – 01202 454979

New Forest District Council Tax payers call – 023 8028 5000

Together We Can Volunteer Hub

 BCP Council has launched a Volunteer Hub and dedicated helpline to support vulnerable people who need vital support while isolating at home during the coronavirus outbreak.

The dedicated helpline can provide a range of support, from organising deliveries of food and household supplies to people in need, and providing information and advice. Additionally, staff working through the Volunteer Hub can make regular telephone calls to help keep people’s spirits up during periods of isolation.

The dedicated helpline is 0300 123 7052 and will be open 8am – 8pm seven days a week 

Christchurch Community Partnership

Assistance with telephone support and advice on how to access goods and services. Signposting to other organisations.

43 Barrack Road, Christchurch BH23 1PA Email: 01202 989632

Your Local Church

If you are a member of your local church, give them a call to see how they can support you.

Leonardo Trust (Helping people who care for others)

Carers Coronavirus Helpline – Support for anyone who is an unpaid carer for someone in the Dorset area. Call or Text if you are feeling anxious, need help or feeling worried.  01202 698325 / 07742 868002 

Lines open Monday to Friday 10am to 12noon. 

LiveWell Dorset

Support on your journey to a happier, healthier you through free advice and coaching. Do you want to become more active, lose weight, quite smoking or dink less alcohol LiveWell Dorset are there to help with personal help and coaching. They can help you stay well and active through this difficult time of isolation.

0800 840 1628 / 01305 233105 Monday to Friday 9am to 6.30pm 

Alzheimer’s Society

If you are living with Dementia or have someone you care about living with dementia or if you are a carer and worried in these difficult times, please visit their website or give them a call.

They also have ‘Talking Point’ and online forum for help and support or call their support line on 0333 150 3456

Help & Care

Help and Care Promoting dignity and independence for all people, particularly people living with a long-term health condition, carers and those who are isolated and/or housebound.  Signposting to support available. 0300 111 3303


If you’re having a difficult time, you can get in touch about anything that’s troubling you, no matter how large or small the issue feels. Samaritans are there to listen, no judgement, no pressure and help you work through what’s on your mind. They will never tell you what to do. Call Free 116 123

Silver Line

Silver Line is a free helpline for older people across the UK open every day and night of the year. Their specially trained helpline team can:

  • Offer information, friendship and advice
  • Link callers to local groups and services.
  • Offer regular friendship calls.

Protect and support older people who are suffering abuse and neglect. 0800 470 8090

CRISP – Carers Support Service BCP Council

If you look after someone, CRISP is there to help you. At present there is no drop-in service due to COVID-19, but they are on the end of a phone to help you. 01202 458204

Water Lily Café

Our café is now fully open again.
Email or telephone support only 07743 719063 

131 Barrack Road, Christchurch, BH23 2AW Working days: Tues / Wed / Thurs

BCP Council

Lots of useful information on their website including meal provisions

Citizens Advice Bureau Christchurch

Online free advice – 03444 111444

Age Concern Christchurch

Only able to offer help if you email –

Please fill out the form below should you have any services that you can offer at this time to the local community to be published above.

12 + 14 =

Supporting Christchurch Community through Covid-19